Natalia Brenda Sosa

Natalia Brenda Sosa is an experienced professional in the banking and customer service sectors, currently serving as Oficial Ejecutiva de cuentas at Banco Galicia since December 2017. In this role, Natalia manages a portfolio of assigned clients, focusing on attracting new customers through the sale of credit products and promoting digital banking autonomy. Previous positions at Banco Galicia include Oficial de atención digital, where Natalia handled customer inquiries and complaints via social media platforms, and Oficial de customer service, specializing in phone sales and customer support. Prior to Banco Galicia, Natalia was a Call Center Team Lead at Green Consulting SA, where responsibilities included managing health insurance and assistance product sales. Natalia holds multiple degrees, including a Licenciatura in Public Relations from Universidad Empresarial 'Siglo 21'​, and is currently pursuing an Internal Communications Certification at the University of Buenos Aires. Additionally, Natalia has completed a certification in Agile Methodologies/Scrum Master at Coderhouse and is studying for a degree in Marketing at Universidad de Ciencias Empresariales y Sociales.