Juan Manuel Santos Duarte is an experienced professional in the financial sector, currently serving as Jefe de Cobros at Banco GyT Continental since June 2015, where responsibilities include the analysis, development, and execution of credit card recovery metrics and KPI management in collection processes. Previous roles at Banco GyT Continental include Jefe de Archivo y Microfilm, Supervisor Control Operativo y Doble Check, Analista Senior de Productos Financieros, and Asistente Junior, focusing on document management, risk assessment, operational audits, and financial product analysis. Earlier experience includes a position as Ejecutivo de Venta de Tarjeta de Crédito at BAC Credomatic, where management of client portfolios and direct sales were key duties. Juan Manuel holds a Master's degree in Financial Management with a focus on Financial Risks and a Bachelor's degree in Business Administration from Universidad Mariano Gálvez.
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