Kleber Ambrosio

Kleber Ambrosio possesses extensive experience in the banking sector, primarily with Santander Brasil since 2003. Currently serving as a Specialist in Business for Digital Channels and Coordinator of Customer Service and Voice Innovation, Kleber focuses on enhancing electronic service delivery while improving customer experience through innovation and self-service solutions. Previous roles include supervising the PJ customer service team and providing support for PF clients regarding ATM and Internet Banking operations. Education includes an MBA in Business Innovation from FIAP, a project management course from FGV, and a Bachelor's degree in Business Administration from Uninove.