Banco Santander Brasil SA
Kleber Ambrosio possesses extensive experience in the banking sector, primarily with Santander Brasil since 2003. Currently serving as a Specialist in Business for Digital Channels and Coordinator of Customer Service and Voice Innovation, Kleber focuses on enhancing electronic service delivery while improving customer experience through innovation and self-service solutions. Previous roles include supervising the PJ customer service team and providing support for PF clients regarding ATM and Internet Banking operations. Education includes an MBA in Business Innovation from FIAP, a project management course from FGV, and a Bachelor's degree in Business Administration from Uninove.
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Banco Santander Brasil SA
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Banco Santander (Brasil) S.A. (the Bank) is indirectly controlled by Banco Santander, S.A., and is an institution of the Financial and Prudential Group. The Bank operates through two segments, Commercial Banking and Global Wholesale Banking. The Company conducts its operations by means of portfolios such as commercial, investment, lending and financing, mortgage lending, leasing, credit card operations and foreign exchange. The Bank also operates in the payment institution, leasing, buying club management and securities, insurance brokerage operations, capitalization and pension plan. Through Global Wholesale Banking segment, the Bank offers financial services and structured solutions to its customers, in parallel with its trading activities. It also offers foreign exchange products, over the counter derivatives and investments to all of its clients, including institutional investors, corporate clients and individuals.