Banco Santander
Jessica Madrigal Encino serves as the Chief of Staff at Banco Santander since October 2021, focusing on budget management, portfolio reporting, and governance processes for work orders and external vendors. Previous experience includes roles as a Project Manager in HSBC's Program Management Office and various positions within HSBC, where responsibilities ranged from digital transformation initiatives to operational management in international settings. Notable achievements include establishing a customer relationship management model and leading digital initiatives to enhance service satisfaction. Jessica holds a degree in Systems Engineering from Tecnológico de Monterrey and a Master's in Finance from Universidad Latinoamericana, along with an international study experience at Tampere University of Technology.
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Banco Santander
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Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization. Its purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising over €120 billion in green financing between 2019 and 2025, as well as financially empowering more than 10 million people over the same period.