Banco Santander
Rebecca Wilding is a seasoned professional with extensive experience in the banking and financial services sector, currently holding the position of Senior Manager for Customer Outcomes & Testing at Banco Santander since March 2013. Throughout her career, Rebecca has taken on various leadership roles, including Senior Manager for Business Assurance Policy and Operations and National Manager for Telephony Supervision, managing teams focused on ensuring fair customer outcomes and maintaining quality assurance standards. Additionally, Rebecca has experience in Training & Competence Schemes management within Santander UK's Retail Business. Rebecca's educational background includes a BA (Hons) in Economics from the University of Central Lancashire and a Diploma in Financial Planning from the CII, complemented by a recent qualification from ICAEW in 2020.
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