Diego Feldberg

Diego Feldberg is a seasoned executive with extensive experience in user experience, digital channels, and product innovation. Currently serving as the Chief Experience Officer at Banco BV since 2023, Diego previously held key positions such as Chief Product Officer during a brief garden leave, Associate Partner at BTG Pactual where responsibilities included overseeing user experience and data analytics, and Executive Director at BTG's Digital Retail Unit. Prior roles include Head of Digital Channels Customer Success at Santander Brasil, Director of Digital Products and Innovation at Cielo, and Business and Strategy Manager at Microsoft Games Studios. Diego holds an MBA from Stanford University, participated in the Executive Leadership Program at Harvard Business School, and earned a BA in Business from Insper Instituto de Ensino e Pesquisa.