Juan Arturo Figueroa

Juan Arturo Figueroa is a seasoned professional with extensive experience in product ownership and digital transformation. Currently serving as a Product Owner at BanCoppel since September 2023, Figueroa previously worked at Telefónica from February 2014 to September 2023, where responsibilities included managing digital transformation projects and process reengineering, achieving significant cost savings and efficiency improvements. Prior roles include Subgerente at Walmart, focused on commercial strategy implementation, Subgerente de Procesos de operaciones at Posadas, and Jefe de Servicio a Clientes at Casas Geo, where customer satisfaction and sales recovery were enhanced. Figueroa holds a degree in Industrial Engineering from Universidad La Salle, A.C., obtained in 2003.