Kenika Ongajsittigul

Head Of Customer Experience at Bangkok Life Assurance PCL

Kenika Ongajsittigul is an accomplished professional with extensive experience in customer experience and project management across various industries. Currently serving as the Head of Customer Experience at Bangkok Life Assurance Public Company Limited since July 2024, Kenika previously held the position of Vice President and Lead of Customer Experience at FWD Insurance, where strategic initiatives were developed to enhance customer journeys and drive engagement. Prior roles include Senior Manager - Product Owner at Tencent Thailand, AVP Senior Business Project Specialist at Kasikorn Bank, and AVP Service Experience Manager at Standard Chartered Bank. Kenika holds a Master of Arts in International Economics and Finance and a Bachelor of Engineering in Computer Engineering, both from Chulalongkorn University.

Location

บางรัก, Thailand

Links

Previous companies


Org chart

No direct reports

Teams


Offices

This person is not in any offices


B

Bangkok Life Assurance PCL

Bangkok Life Assurance Public Company Limited is a Thailand-based company engaged in the provision of life insurance business. The Company mainly offers life insurance, which includes ordinary life insurance with single premium and renewal premium plans. This covers whole life insurance, endowment insurance, term insurance, pension and rider insurance, as well as group life insurance, primarily provided as employee benefit plans. The Company markets products through sales agents, bancassurance, Internet commerce and other channels throughout Thailand. It also operates an investment business by investing in cash and bank deposits, promissory notes, bonds and treasury bills, debentures, unit trusts, listed stocks, policy loans and others.


Industries

Headquarters

Bangkok, Thailand

Employees

1,001-5,000

Links