Dede Zackky Febria

Dede Zackky Febria is an experienced Digital Business Specialist and Digital Analyst at PT Bank Danamon Indonesia, Tbk., with a career spanning from October 2015 to the present. Dede has demonstrated expertise in enhancing digital banking channels, managing complex data analytics, and coordinating cross-functional collaborations. Prior roles include E-Channel Back Office Manager and Process Improvement Lead, where responsibilities included managing system improvements, customer complaint resolution, and project management within banking environments. Dede's earlier experience as IT Development Manager at Bank Andara involved leading technical projects in payment services, followed by roles as IT System Analyst and Programmer in various companies, focusing on application development and data management. Educational qualifications include a Master's degree and Bachelor's degrees in Management Information Systems and Computer Science from BINUS University and Universitas Sangga Buana YPKP respectively.