USAMA ISMAIL AlFarsi is an experienced professional in organizational effectiveness and learning, currently serving as the Head of Organizational Effectiveness & Career Planning at BankDhofar since July 2022, where responsibilities include developing strategic initiatives to enhance employee productivity. Prior roles at BankDhofar include Head of Learning and L&D Learning Team Lead, with a focus on training needs analysis, planning, design, and budget management. USAMA also has experience in human resources training at Ooredoo Oman and customer service roles at Qatar Airways. Educational qualifications include an MBA from the University of Bedfordshire and various certifications in training and HR management.
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