Jose Vivar is a seasoned professional with extensive experience in business process design and transformation, holding an MBA and certifications as a PMP and Six Sigma Black Belt. Currently serving as SVP of Business Process Design and Transformation at Bank of America since October 2022, Vivar previously held senior leadership roles at Citi and JPMorganChase, where responsibilities included directing Lean Reengineering teams, managing performance improvement initiatives, and overseeing strategic programs to enhance operational efficiency across banking organizations. Vivar has a strong track record of applying Six Sigma and Lean methodologies to drive productivity, reduce costs, and improve customer experience, supported by an educational background in Industrial Engineering and Quality Management from prestigious institutions.
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