Norman A. is an experienced infrastructure engineer currently working at Bank of America since January 2023, focusing on Middleware engineering. Previous roles include site reliability engineer at JPMorgan Chase & Co. and application infrastructure engineer at Zions Bancorporation, where responsibilities encompassed Unix/Linux scripting, web and app server builds, and 24/7 support. Norman also has a diverse background at CA Technologies, Experian, Sun Microsystems, Longs Drugs, Accenture, the University of Utah, and Packard Bell, holding various positions that involved middleware application infrastructure, API management, and hardware support. Norman A. holds an MBA from the University of Utah and a Bachelor of Business Administration in Business Management from the same institution.