Stacey Rotundo has extensive experience in the financial services sector, currently serving as an Officer-Client Experience Consultant at Bank of America since August 2008. In this role, Stacey conducts Complaint Theme Analysis and presents findings to Executive Leadership, showcasing strong analytical and communication skills. Previous positions at Bank of America include Process Design Analyst and Senior Client Advocate, as well as Digital Services Manager and Customer Service Representative at BSE Inc from May 2016 to December 2018. Additionally, Stacey held leadership roles such as President at BSE Inc, Teller Supervisor at M&T Bank, and Loan Processor/Teller at Partners Trust, further establishing a diverse skill set in client services and operational management. Early career experience includes working as a Floating Teller at RBC Centura Bank.
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