Bank of Hawaii
Robert Duncan is an experienced banking professional currently serving as Senior Vice President and Director of the Customer Care Team at Bank of Hawaii since April 2022. Previously, Robert held various senior leadership roles at American Savings Bank, including Senior Vice President and Director of Customer Support Services & Mobile Banking, where a focus on customer loyalty and process automation was emphasized to enhance customer experience. Robert's banking tenure also includes positions at Citizens, where operations integrity in retail banking was overseen, and early career roles at Bose Corporation and Toys"R"Us, demonstrating a strong background in customer service and team management. Robert's educational background includes an associate degree in Criminal Justice from Kaplan Career Institute and studies at PennWest Edinboro and the Community College of Allegheny County.
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