Roisin Carroll

Roisin Carroll is a seasoned professional with extensive experience in data analytics and business intelligence, currently serving as a Senior Data Analyst at Bank of Ireland since September 2022. Prior to this role, Roisin worked as a Data Scientist at Intercom, focusing on product adoption and engagement metrics. Notable projects include measuring customer support funnels and conducting deep dive analyses on product usage and revenue retention. Roisin's earlier roles included Analytics Consultant and Junior Data Analyst at Presidion, where key achievements included developing a recommender system for a major retailer. Additional experience encompasses freelance business English teaching and various positions in journalism and management, coupled with an educational background featuring a Higher Diploma in Data Analysis from Dublin Business School and a BA in Journalism and French from Technological University Dublin.