Hussam al Katoot

Hussam Al Katoot is an experienced Chief Compliance Officer at FCS with a robust background in fraud and financial crime management, currently serving as the Fraud Financial Crimes FATCA and CRS Manager in the Compliance Department at the Bank of Jordan since January 2013. Responsibilities include conducting fraud investigations, ensuring compliance with regulatory requirements, supervising a team, and engaging with law enforcement as an expert witness. Hussam has also held the position of Head of Customer Complaints Handling Unit, focusing on customer complaint resolution and reporting. Previous roles include Senior Customer Service Assistant Manager at Bank Audi and Customer Relation Officer at Arab Bank, complementing a solid academic foundation with a Bachelor's Degree in Banking Management from Hashemite University.