Marcellina Wolfgramm Haapai

Marcellina Wolfgramm Haapai has extensive experience in the banking industry, currently serving as the Head of CX Brand & Marketing at BSP Financial Group Limited. Previously, Marcellina held various executive roles at Commonwealth Bank for over two decades, focusing on customer experience, sales, marketing, and risk management. Marcellina holds an MBA and a B.Bus in Marketing & International Business from the University of Technology Sydney.