Maria Cristina L. Go

Filipino, 51 years old, Ms. Go has been the President of BPI Family Savings Bank (BFSB) since June 1, 2017 after serving as Group Head of Retail Loans. Under her leadership, BFSB focused on transforming processes, products and culture to be resilient and relevant given changes in the economic, industry and customer landscape. She focused on reinforcing organizational capability to manage risks and drive quality business growth by putting in place scorecard models, data-driven decision making, depositor lending programs, a diversified and stable funding source, and a performance-driven, collaborative culture. These allowed BFSB to effectively and confidently navigate the pandemic to grow core businesses and maintain a strong capital position. Prior to assuming leadership of BFSB, she served as Head of BPI’s Payments and Unsecured Lending Group where she led initiatives and innovations that have differentiated BPI in the industry, such as leading the launches of the first EMV-compliant credit cards and Real Thrills, the first instant rewards program. Before joining BPI, Ms. Go was Vice President at Citibank Philippines managing the bank’s Retail Bank Marketing then at Citibank Credit Cards Cross Sell Division in New York. She also worked in Ayala Land, Inc. to establish and head its Market Planning and Development Division where she became part of the team responsible for the company’s foray into the middle-market. She started her career in Procter & Gamble as Brand Assistant then was promoted to Assistant Brand Manager, managing brands such as Mr. Clean, Perla, Star and Dari Crème.