Tania Santos Silva

Tania Santos Silva has over a decade of experience in the banking sector and customer support roles. Currently serving as Gestora de Clientes at Bankinter since August 2010, Tania focuses on managing client portfolios and enhancing value relationships through proactive communication. Previous roles include Técnica de Tráfego Assistência em Escala at Groundforce, where Tania was involved in passenger check-in processes at Lisbon Airport, as well as Telemarketing Operadora at Banco BPI, where team management and campaign implementation were key responsibilities. Tania's earlier experience also includes leading a telemarketing team at Servibanca SA. Educational qualifications include a degree in Landscape Architecture from Instituto Superior de Agronomia and foundational banking knowledge from IFB Instituto de Formação Bancária, supplemented by English studies at The British Council.