Cathy Relova

Cathy Relova has extensive experience in customer service and team management, currently serving as the AVP, Customer Success Manager at BM Technologies, Inc. (formerly BankMobile) since January 2014, where Cathy manages a team and trains members to uphold high customer service standards. Prior to this role, Cathy held the position of Customer Success Specialist at BankMobile, addressing customer inquiries via social media platforms. Additionally, Cathy has been a Sales Associate at Foot Locker since November 2012, focusing on customer engagement and sales techniques while also coaching fellow associates. Cathy's earlier experience includes serving as Teller Manager II at Citizens Bank, overseeing a team of tellers and ensuring optimal customer satisfaction in retail banking operations.