Eileen Gorman

Eileen Gorman currently serves as the Team Lead for Customer Escalations at BankMobile, a position held since February 2017. Prior to this role, Eileen was the Customer Service Supervisor at Inline Plastics Corp from February 2014 to November 2016, where responsibilities included managing a team of Customer Service Specialists and collaborating with cross-functional teams to enhance operational alignment. Eileen's earlier experience includes positions such as Customer Service Specialist at Hampford Research Inc and various roles at Pitney Bowes, including Operations Support Analyst and Customer Loyalty Resolution Analyst, where duties involved operations analysis, project leadership, and customer account management. Eileen holds a Bachelor of Science in Business Administration and Management from Albertus Magnus College and an Associate Degree in Business Administration & Science from Norwalk Community College.