Karen Wilkinson

Director - Operations at The Bannatyne Group

Karen Wilkinson has a solid work experience in the spa and leisure industry. Karen started their career in 1992 as an Area Leisure Manager at Serco Leisure and then moved on to become a General Manager at Hilton Group - LivingWell Health Clubs in 1998. Karen joined The Bannatyne Group in 2007 as the National Spa Manager and later became the Group Head of Spa from 2012 to 2017. In 2019, they took on the role of Director - CX & Spa at The Bannatyne Group, where they were responsible for overseeing 45 Spas nationwide and managing a team of over 600 people. Currently, they hold the position of Director - Operations at the same company, where they focus on commercial success, opening new sites, integrating acquired businesses, and managing cultural change. Karen also mentors several managers within the organization.

Karen Wilkinson attended Spennymoor Grammar from 1979 to 1987, although no specific degree or field of study is mentioned. Karen then pursued a Bachelor of Science degree in Sports Science/Rec Man/Physical Education from Loughborough University, graduating in 1992. No additional information is provided about any other educational experiences.

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Timeline

  • Director - Operations

    September, 2020 - present

  • Director CX Spa

    July, 2019

  • Group Head Of Spa

    January, 2012

  • National Spa Manager

    January, 2007