Nicholas Charles Bezerra is an experienced professional in customer relationship management (CRM) with a career spanning over a decade in various roles. Currently serving as Gerente de CRM at banQi since January 2022, Nicholas has expertise in managing teams, creating multi-channel campaigns, and analyzing data to drive strategic decisions. Previously, Nicholas held significant positions at Mercado Bitcoin and Banco Original, focusing on campaign planning, customer segmentation, and relationship management. Nicholas also has experience in data analysis and report generation from earlier roles at Banco Yamaha, Grupo Recovery, Banco Pan, and Rodobens Negócios e Soluções. An academic background in Ciências e Tecnologia from Universidade Federal do ABC complements Nicholas's solid foundation in the financial and tech sectors.
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