Mohammed Rashad

Mohammed Rashad is a seasoned banking professional with over 17 years of diverse experience in customer service and banking operations. Currently, as the Manager of the Customer Experience Department at Banque du Caire since January 2018, Mohammed Rashad focuses on assessing branch convenience from the customer perspective while maintaining high service standards. Prior to this role, Mohammed Rashad held various positions at Al Khalij Commercial Bank (al khaliji) from April 2008 to December 2017, including Senior Officer for Alternative Channels, where responsibilities included ensuring the availability of e-Channels and managing vendor relationships, and Senior Customer Service Representative, where development of customer service management information systems was key. Earlier in the career, Mohammed Rashad worked as an Over the Phone Trader at The Group Securities. Mohammed Rashad holds a Bachelor's degree in Accounting from Ain Shams University, completed between 1999 and 2004.