Chris Kershaw has a vast and diverse experience in the field of IT support, ranging from healthcare environments to telecommunications companies. They have held various roles such as Service Desk Analyst, Operations Analyst, Helpdesk Technician, and Trouble Resolution Group Technician. Chris is adept at troubleshooting technical issues, submitting tickets for timely resolutions, and working with a wide range of tools and systems. Their background in nursing from the University of Evansville adds a unique perspective to their IT support career.
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