Joshua Duerkopp

Josh joined their Customer Support team in May 2018. As a German native he is fluent in both English and German, and has become fluent at speaking to their customers and helping them answer all the questions about their grinders as well.

Josh has found a keen interest to help customers troubleshoot their grinders efficiently and personably. He values the hands-on experience of repairing them and transmitting all that knowledge to coffee lovers who encounter a setback. Along with an intense curiosity, Josh has a creative sense for mechanics and film, which makes him the perfect on-site camera man, for their grinder education and troubleshooting videos. Be sure to check out YouTube channel for his upcoming shots.