Rebecca Baker

Rebecca Baker has a diverse work experience spanning over 15 years. Rebecca started their career as an Administrative Assistant at HM Revenue & Customs, where they provided support and liaised with trainers to arrange training courses for employees. Following that, they worked at HomeLet, where they held various roles, including Referencing Executive, Team Leader, and eventually became the Head of Referencing. In these roles, they led by example, provided performance coaching, and ensured accurate and informative processing of queries. Currently, Rebecca is the Head of Customer Operations at Barbon Insurance Group, where they lead a team, exceeding department KPIs and delivering exceptional customer service. Rebecca manages recruitment, resourcing, and develops their team to achieve their professional goals.

Rebecca Baker attended the University of Lincoln from 2019 to 2021, where they earned a Master of Business Administration (MBA) degree with a focus on Business Administration and Management, General. During the same period, they also studied at the Chartered Management Institute and obtained a degree in Leadership, known as SLMDA. Prior to their university education, Rebecca attended William Farr C of E school from 1999 to 2006 and completed their AS Levels. The field of study for their AS Levels is not specified.