Ben Harris

Ben Harris is an experienced professional with a career at Barclays spanning over two decades, currently serving as VP Customer Experience Analyst, where leadership in customer experience and strategy implementation is key. Previous roles include Deputy Customer Care Director, responsible for customer experience across multiple channels, Regional Operations Manager focused on change management, and Market Leader for Birmingham Small Heath. Ben has a robust education background, including a First-Class BA (Hons) in Management and Leadership and ongoing studies for a Master's in Digital and Technology Solutions. Key achievements reflect a consistent drive for excellence in customer service and team leadership across various roles.