Stutee Saxena

Stutee Saxena has a diverse work experience spanning over a decade. Stutee started their career at AIRCOM International as a Product Support Specialist, where they were responsible for understanding and resolving telecom-related issues within agreed-upon service level agreements. Stutee also worked closely with account managers and the sales team to ensure uninterrupted usage of the software application.

Stutee then moved on to Adobe as a Customer Success Specialist, where they provided business, technical, and product knowledge to ensure customer satisfaction. Stutee collaborated with cross-functional teams and worked with top accounts to drive success through onboarding, product adoption, and identifying value-add features.

Following their stint at Adobe, Stutee joined NIIT Technologies Limited as a Senior Customer Service Engineer. Stutee played a key role in implementing the Switchfly Core application for existing customers and was responsible for configuring the application to meet customer requirements.

At SendinBlue, Stutee started as an Email Marketing Advisor and later transitioned to Customer Success Manager. Stutee gathered client requirements and translated them into successful email campaigns.

Stutee's next role was at Vyond, where they worked as an Associate Product Owner. Stutee managed the feature production lifecycle, translated business requirements into user stories, and gathered user feedback to drive new developments and enhancements.

Prior to their current role, Stutee worked at Neat as a Team Lead in Customer Solutions. Stutee supported the Head of Customer Solutions in planning, managing, and enhancing customer-centric solutions. Their responsibilities included resolving customer issues, handling complaints, and analyzing feedback to propose areas of improvement.

Currently, Stutee is working at CoinList as a Client Service Manager. Stutee manages client support across the APAC region and provides exceptional service to ensure client satisfaction.

Stutee Saxena completed their Bachelor's degree in Electrical, Electronics, and Communications Engineering from the Institute of Engg. & Tech, Bhaddal, from 2006 to 2010. Before that, they attended Sainik School Sujanpur Tirha from 1992 to 2006, but the specific degree and field of study are not provided.

In addition to their formal education, Stutee Saxena obtained a certification in Business Fundamentals for Customer Success Managers from LinkedIn in November 2022.