Samantha Arnold

Samantha is our General Manager for the Property Management division. She works with a team of nearly 300 people who in turn, look after more than 19,000 investment properties across Auckland, Northland and Tauranga.

Sam has been with Barfoot & Thompson for seven years, bringing 25 years of overseas experience with her. She specialises in business strategy, takes the lead on mergers and acquisitions for the division, and property management business growth, both financially people-wise.

Customer service experience is a main focus point for Sam. She is always looking for ways to improve the interaction with our landlords and tenants, and has built a business support centre for staff to ensure the delivery of customer service is widespread.

She is a member of the leadership team who drive change and new initiatives, and is a long-term REINZ steering committee member.