Frances Helm is a seasoned professional with expertise in customer experience and digital transformation, currently serving as a Customer Senior Manager at Baringa since October 2023. Previously, Frances worked as a Management Consultant at Accenture from February 2020 to January 2024, and as an Assistant Manager at KPMG from September 2017 to February 2020, where responsibilities included delivering customer and digital-focused projects. Frances began a career at Vodafone as a Discover Graduate, transitioning into the role of Commercial Development Analyst, focusing on commercial initiatives and internal engagement strategies across various functions. Frances started in the field as an intern for the Georgia Humanities Council, contributing to the New Georgia Encyclopaedia. Frances holds a Bachelor of Arts in History and American Studies from the University of Nottingham, earned in 2015.
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