Barnes-Jewish West County Hospital
Janice Jones BSJA has extensive experience in customer service roles, primarily within healthcare settings. Currently serving as a Customer Service Representative II at Barnes-Jewish West County Hospital since September 2014, Janice manages inbound and outbound calls related to Radiology Scheduling, handles insurance approvals, and advocates for patient needs. Previously, Janice worked as an Admissions Representative in the Radiology Department at Barnes Jewish Hospital and as a Patient Support Associate at Mercy Hospital, where responsibilities included processing patient orders and maintaining demographics. Early career experience includes roles as a Customer Service Representative at Post Dispatch Newspaper and Convergys Company, providing subscription support and technical assistance. Janice holds a Master's degree in Business Administration with a focus on Management and Operations, and a Bachelor's degree in Criminal Justice Administration from the University of Phoenix, along with certificates in Information Systems and Office Operations.
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Barnes-Jewish West County Hospital
Barnes-Jewish West County Hospital is a member of BJC HealthCare. We are united in the mission to improve the health and well-being of the people and communities we serve and by the commitment to make medicine better. BJC HealthCare has ranked as one of the top workplaces among large employers in the seventh annual St. Louis Post-Dispatch Top Workplaces for 2018 program. BJC is one of 150 Greater St. Louis employers to receive the award and the only health care system to make the list. Barnes-Jewish West County Hospital has a spacious campus and accessible free parking. Conveniently located just west of I-270 at Olive and Mason in Creve Coeur, our community-based academic hospital has been bringing world-class health care to west St. Louis County since 1989. We offer highly specialized care for a unique line of services. This includes the Siteman Cancer Center, emergency care, heart and vascular, imaging, a Sleep Center, and physical therapy and rehabilitation, as well as a full range of inpatient and outpatient surgical procedures including colorectal, urology, orthopedics, plastics, ENT, digestive diseases, bariatrics and ophthalmology. The hospital has the latest amenities and technology including updated emergency department, patient care areas, and operating rooms, including a robotic surgical suite, a 64-slice CT scanner and an integrated critical care program utilizing a tele-ICU and bedside consulting from intensivists.