Goodheart-Willcox
LaShonda Lewis has a diverse professional background with extensive experience in customer service and administrative support. Currently serving as a Customer Service Representative II at Goodheart-Willcox since November 2022, LaShonda previously held roles at AT&T as a Customer Service Specialist and Customer Support Specialist. Additional experience includes an Assistant to Office Manager position at Jewish Family and Child Service and various contractor roles. Notably, as an IT Intern at Exelon, LaShonda created testing scenarios and improved documentation processes. LaShonda's earlier experience includes a role as a Line Cook at Buffalo Wild Wings and an Office Assistant at Richmond Consulting Group, where strong organizational skills were demonstrated. LaShonda studied at City Colleges of Chicago-Harold Washington College and the Illinois Institute of Art.
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