Lisa Blackburn

Lisa Blackburn has held various roles in customer service management over the years. At Barnsley Council, Lisa is the Customer Experience Manager, leading the strategic development of services and managing the Contact Centre. Previously, at Wakefield Council, Lisa was the Contact Centre Operations Manager and Team Leader, overseeing telephony and web services. At "Standard Life"​- JSC, Lisa was a Customer Service Team Manager and Representative, providing accurate reporting and leading change programmes.