Kirsten Long

Kirsten Long is a Customer Success Manager at Bold Penguin since September 2024, with a diverse background in operations and customer engagement across various industries. Previously, Kirsten served as Front Desk Staff and Operations Manager at barre3, and as an Account Manager at Casetext, where skills in revenue growth, upselling, and strategic collaboration with marketing and customer success teams were developed. Kirsten's tenure at Sherwin-Williams spanned over six years, during which significant achievements included exceeding sales budgets and effectively managing inventory and team training in multiple roles. Earlier experiences at The Ohio State University included roles in admissions and alumni coordination, contributing to event execution and campus engagement. Kirsten holds a Bachelor of Science in Business Administration with a focus on Human Resources from The Ohio State University.