John B. is an experienced IT professional with a diverse background in desktop support, technical assistance, and system operations across various organizations. Currently serving as a Desktop Support Analyst at Tampa General Hospital since August 2018, John B. has also held roles at UNC REX Healthcare and Barrister Global Services Network, focusing on user profile management, troubleshooting, and hardware support. Previous experience includes positions as a Helpdesk Technician at HCL Technologies, where John B. led a team, and extensive technical roles at Revlon Consumer Products and North Carolina Online, ensuring system uptime and providing user training. John B.'s career began in the US Navy, contributing to military operations from 1987 to 1994.
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