Trudy Hand

Trudy Hand is currently a Project Manager at Bartec Municipal Technologies. Prior to this, they were an Executive Assistant at Veolia Environnement from October 2010 to January 2014. Her responsibilities included diary management, organizing meetings and conference calls, dealing with customer and trade queries and complaints, completing tenders and pqqs, collating data, liaising with clients and local authorities, organizing travel and accommodation, event planning, minute taking, creating presentations using PowerPoint, processing monthly payroll, logging correspondence on ECHO, updating monthly reports for senior management, managing office cleaning staff, ordering stationary, and liaising with suppliers. From December 2006 to October 2010, Trudy was a Customer Services Officer at the London Borough of Merton where they were responsible for responding to all members of the public in a professional and timely manner, dealing with customer complaints effectively and within accordance to Council Procedures, receiving and recording customer queries using computerised information databases, and general administration and Ad-hoc duties.

Trudy Hand completed a GNVQ Intermediate in Leisure and Tourism at Darlington College of Technology, followed by Haughton Comprehensive School.

Their manager is Kate Raynor, Projects Manager. They work with Libby Ware - Software Developer, Yusuf Bangali - Project Manager, and Alvin Miller - Project Manager.