Paul Morris

Paul Morris is an experienced Application Support Analyst currently providing second- and third-line support for the TrackCare application at Barwon Health since September 2021. Previously, Paul served as a Service Desk Manager at YourITDesk, overseeing daily operations and team management. With a solid background in IT support, Paul has held positions such as Information Technology Application Support at Brotherhood of St Laurence and Technical Specialist Team Leader at IAG, where high-level technical support was provided for shared services applications. Additional roles include Team Leader for Desktop Support at Auckland Council and various positions in desktop support and field engineering throughout an extensive career beginning in 2000. Paul holds multiple IT certifications, including CompTIA Security+, Microsoft Certified Information Technology Professional (MCITP), and ITIL 4 Foundations.