Mohammed Janees is an IT support professional with extensive experience in system administration and support roles. Currently serving as an IT Support Specialist at Barzan Holdings since December 2022, Mohammed has successfully resolved over 1,000 support tickets with a remarkable 95% satisfaction rate and has enhanced documentation processes for IT systems. Prior experience includes positions as Senior IT Officer and IT Officer at QD-SBG Construction from May 2016 to December 2022, and as a System and Network Administrator at ESOFT Metro Campus from September 2012 to October 2015. Mohammed holds a Master of Science in Information Technology and Strategic Innovation from Kingston University, expected to be completed in January 2024, a Bachelor of Engineering in Computer Networking from London Metropolitan University, and a BTEC HND in Computing from Pearson College London.
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