Alberto Ciancio

Alberto Ciancio is a seasoned professional with extensive experience in operational quality and customer care across multiple organizations. Currently serving as Manager of Operational Quality at Base Logistics since June 2024, Alberto previously held the position of Customer Care Manager at HealthLink Europe & International, where successful management of three teams resulted in exceptional customer service metrics. Alberto's earlier roles include EMEA Customer Quality Program Manager at Honeywell Safety & Productivity Solutions, where significant improvements in quality assurance were achieved, and EMEA Quality Manager at Intermec Technologies, where a quality management system was established, yielding substantial business impact. Alberto initiated career beginnings in various positions, including roles in management and accounting, after earning a degree in Political Sciences - International Private Law from Università degli Studi di Milano.