Diana Paola Ballen Burgos

Diana Paola Ballen Burgos is an experienced account manager currently working at Santa Marta Marriott Resort Playa Dormida since November 2022. Diana has held various management and teaching roles, including a position as a Spanish teacher for foreigners at BaseLang from April 2020. Prior experience includes serving as a commercial account manager at Holiday Inn Cartagena Morros, a solutions associate engineer at Amazon, and a cluster account manager at JW Marriott Hotel Bogota. Diana's extensive background in the hospitality industry also includes key account management at InterContinental Hotels Group in Cartagena de Indias, managing guest relations at Holiday Inn Express Bogota, and various receptionist and assistant roles in earlier positions. Diana holds a degree in Business Administration from Universidad Nueva Esparta and a specialization in International Management from Pontificia Universidad Javeriana.