Kelly Poydence

Kelly Poydence has extensive experience in Customer Success, currently serving as the Director of Customer Success at Basis Technologies since October 2021, after progressing through roles such as Manager and Senior Customer Success Manager. Prior experience includes positions at Centro and Epsilon, where Kelly held senior and specialized roles in Customer Success and media delivery. Kelly began a career in marketing with a notable internship at Spencer Stuart, contributing to various marketing initiatives and enhancing the company's digital presence. Educational qualifications include an MBA in Marketing from the University of Dayton and a Bachelor of Science in Business Administration, also from the University of Dayton. Additional certifications include CPR and first aid.