Retail Operations Team

The Retail Operations Team at Bata India is responsible for managing and optimizing the performance of the company's retail network. This includes coordinating across various retail formats such as company-owned stores, franchised outlets, and large format stores, as well as overseeing national retail marketing projects and customer relationship management efforts. The team ensures seamless integration between physical stores and e-commerce platforms, handling IT operations specific to retail, planning inventory replenishment, and delivering an exceptional in-store customer experience.