Jorge Guaman McDst

Jorge Guaman MCDST is an experienced IT professional currently serving as a System Administrator at Battea Class Action Services since August 2021. Prior experience includes an End User Support Technician role at Sitehands, focusing on high-level support for executives and remote desktop support during the COVID-19 pandemic. Jorge's tenure at Aon spanned over a decade, where roles included CTS Support Technician, leading the deployment of laptops for over 500 users, and Systems Engineer, responsible for creating and deploying Windows 7 images company-wide. Additionally, Jorge held the position of Senior Workstation Specialist at UST Inc., providing second-level support and managing software deployment, and began in the field with internships at Cummings & Lockwood and UST Inc. Jorge completed an Associate's degree in Information Systems from CT State Norwalk.