Cieara B.

Cieara B. currently serves as the Manager of Operations Technology Enablement and Operations Manager at battleface since August 2023, overseeing 24/7 operations for a global team in customer service and assistance roles. Previous experience includes serving as Client Engagement Manager at Aston Carter, where responsibilities included project management for a remote contact center, and Manager of Technical Support at Blue Sky eLearn, focusing on team performance and customer service training. Cieara held roles at Asurion as Operations Supervisor and at KellyConnect as AppleCare Technical Support Supervisor, demonstrating expertise in coaching, performance management, and operational efficiency. Earlier career highlights include positions at NiSource as an Application Support Analyst and Revenue Recovery Coordinator. Cieara holds degrees from Franklin University and The Art Institutes.