Mike Nilsson is a strategic and self-motivated professional with 20 years of managerial experience in account management, client relations, and business processes. They have held leadership positions at organizations such as Interface Security Systems and YellowFolder, where they successfully improved operational efficiencies and driven significant growth. Currently, Mike serves as the Executive Vice President of Global Customer Success at Baxter Planning, overseeing multiple post-sales teams for global clients. Their major strengths include team building, problem solving, and project management, all while maintaining a strong focus on customer service and relationship management.
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