Cheryl Meares is a seasoned professional with extensive experience in quality assurance, health insurance brokerage, and employee benefits management. Currently serving as the Quality Improvement Administrator at Bay Area Community Services, Cheryl oversees documentation certification processes and collaborates with program managers on performance improvements. As an Independent Health Insurance Broker since 2010, Cheryl provides tailored health insurance solutions for clients. Previous roles include Lead Quality Assurance Specialist at WestCoast Children's Clinic, where key responsibilities included training staff and ensuring compliance, and Benefits Staff Assistant at Peralta Community College District, administering health and welfare benefit programs. Cheryl's career began at Kaiser Permanente, where numerous positions led to the management of public sector health plan coverage. Educationally, Cheryl has pursued Business Administration coursework at Chabot College and completed training at the Kaiser Health Plan Institute.