Ibrahim Sbeih

Ibrahim Sbeih is an experienced professional in product management and customer service within the telecommunications sector. Currently serving as the Product Management Head for Messaging and Identity Portfolio at Bayobab since October 2021, Ibrahim manages various services including unified communication and messaging APIs. Prior to this role, Ibrahim held positions at Syniverse from February 2012 to November 2021, contributing as the Director of Customer Service and Head of Service Management, and focusing on enhancing business relationships with EMEAI customers. Earlier experience includes roles at Nokia as a Solutions Architect, where responsibilities included business development and project implementation, and as a Technical Consultant at LCC, emphasizing VAS messaging and roaming services. Ibrahim began a career at Zain as a Value-Added Services Engineer and started in customer support at AccessMe. Educational qualifications include an MBA from Alliance Manchester Business School and a Bachelor's degree in Computer Engineering from the University of Jordan.