Arianne Joy Palma

Arianne Joy Palma is an experienced professional in network operations and IT support, currently serving as a Global Network Operations Center Specialist at Bayview Technologies, Inc. since August 2014. Responsibilities include monitoring large computer networks, troubleshooting issues, managing incident communications, and ensuring compliance with ITIL standards. Previous experience as a NOC Engineer at RingCentral involved proactive monitoring and ensuring the uptime of network systems, while earlier roles as a Tech Analyst at Hewlett-Packard focused on operations oversight and incident management. Arianne holds a Bachelor of Science in Computer Science from Sacred Heart College, Lucena City, obtained in 2009.