Dorota Kratkovska-Žilionė

Delivery Operations Analyst at Bazaarvoice

Dorota Kratkovska-Žilionė has a diverse work experience. Dorota currently holds the role of Delivery Operations Analyst at Bazaarvoice since May 2023. Previously, they worked at Trustpilot from January 2022 to February 2023, where they served as a Senior Customer Resolution Specialist and handled dispute escalations, fraud prevention, legal matters, and collaborated with various internal teams. Prior to that, from July 2019 to February 2023, they worked as a Quality and Compliance Agent at Trustpilot, handling tasks such as Amazon Website requests, Google adsense, and contacting authorities for immediate action. Before joining Trustpilot, they served as an Export Manager at ŽUB Delikatesas from June 2018 to July 2019, managing overseas clients, resolving issues, and developing business relationships. Earlier, from January 2018 to June 2018, they worked as a Transport Manager at UAB Bretalita, where they handled international expeditions, managed orders, negotiated transportation prices, and developed relationships with carriers. Dorota also gained experience as a Logistics Manager at UAB Litbelinvest from May 2014 to December 2017.

Dorota Kratkovska-Žilionė completed a Bachelor's degree in History from Vilniaus universitetas / Vilnius University, from the year 2010 to 2014. Prior to that, they attended Simono Konarskio vid. mokykla from 1998 to 2010, but no specific degree or field of study information was provided for this period.

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Timeline

  • Delivery Operations Analyst

    May, 2023 - present